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Syllabus Example for Learner Support (Technology)

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Rachel Lazzeri-Aerts, an Instructor at San Jose State University, includes a statement in the syllabus of the technology needed to complete the course, as well as how to get help with technology. Canvas LMS and SJSU campus resources are listed and linked for easy student access.

QLT Objectives Met

  • QLT Section 7: Learner Support and Resources
    • Objective: 7.1 The instructor states their role in the support process and what type of things they can support.
    • Objective: 7.2 The course syllabus and LMS include links with clear explanations of the types of technical support that include the day and hours of availability and location/ways students may access the supports.


Additional Information

  • Material Type: Syllabus
  • Author: Rachel Lazzeri-Aerts, Instructor
  • Institution: San Jose State University
  • Date Created: 2021-07-20
  • Course Format:   Online, Hybrid / Blended

QM Standard Equivalents

  • QM General Standard 7: Learner Support
  • Standard: 7.1 The course instructions articulate or link to a clear description of the technical support offered and how to obtain it.