Through the Student Quality Assurance Impact Research (SQuAIR) Community, CSU Online Course Services strives to determine the impact of Quality Assurance (QA) professional development and course certification on teaching performance and student success in CSU online courses. It is hypothesized that instructors who complete Online Course Services professional development and obtain course certification are better able to design and deliver online courses, more effectively engaging students and resulting in higher grades, show improved course completion rates, have higher student satisfaction, that ultimately results in a reduction in equity gaps.