Addresses the program, academic, and/or technical resources available to learners. Though instructors may not play the direct support role, they should be aware of potential issues and promote what is available to support students.
Section 7 QLT Rubric QuARRy Exemplars
Section 7 Objectives
7.1 The instructor states their role in the support process and what type of things they can support.
7.2 (CORE) The course syllabus and LMS include links with clear explanations of the types of technical support that include the day and hours of availability and location/ways students may access the supports.
7.3 (CORE) Course syllabus and LMS include links with descriptions to campus academic support services and resources available to support students in achieving their educational goals.
7.4 Course syllabus and LMS include links with descriptions as to the type of support students may receive from to the institution's non-academic and non-technical student support services and resources can help students succeed and how they can access these services.
Note: A subset of 24 QLT objectives are identified as “CORE” elements that should be present in a quality online course.