Communication Expectations of Instructors

  • Email is the fastest way to reach your facilitator.
  • The facilitator will respond to your inquiries within 24 hours.
  • If you don’t hear from your facilitator within 24 hours, assume they did not receive your message (issues do occur with technology!) and make contact again.
  • The grading of activities will be completed within 48 hours after submission. The facilitator is following the suggested course schedule with due dates and if you are working too far ahead of schedule, you may not receive feedback until closer when the assignment is due.
  • Assignments are graded as they are submitted, and the facilitator will go back through to make sure that all points are added as replies are posted to the discussions. Please try to add your replies as you complete each assignment.
  • Remember to use the “Question Cafe” forum to post information your peers may be able to answer for you.
  • Check the FAQ page to help you get along even farther.